About Us
Our firm NRI Legal Services is not just a conventional Law
firm. We pride in calling ourselves a LEGAL MANAGEMENT COMPANY.
The company was
set up in the year 2000 with the sole purpose of addressing the property issues
of overseas citizens. In 2006, the company grew from being a partnership firm
to being a part of a privately held company Mindsprings (India) Private Limited.
We understand that living in far off countries and bound by work schedules, it
is not possible for overseas citizens to visit India frequently to get their
property issues sorted out. The gap that gets created between them and their
properties because of their absence, leads to problems beyond their own
understanding or control. We, at NRI Legal Services understood their need for
having trustworthy representatives within the country so that they could safely
leave their issues to be solved by these representatives. Hence we built a set
up that would provide a complete service solution range to all our clients with
the purpose of monitoring their issues, supervising the matter and representing
them for both in-court and out of court work. The idea was to help them protect
their land and properties in India, without having to go through the hassle of
travelling to India again and again.
OUR APPROACH
Our empathetic and friendly approach made us understand
right at the time of our inception that people living outside India face
tremendous problems in managing their property rights back home. Usually they
have to depend on relatives who neither have legal knowledge nor the expertise
to pursue these matters in the right manner. Additionally, there is time and
effort involved in pursuing legal matters on someone else's behalf. Regular
updates that are much needed by the NRIs are not always possible and
unavoidable delays further spoil the situation. To make matters worse, there is
the burden of unnecessary and extra costs that overseas citizens end up bearing
due to mismanagement of the entire situation. This is where our company steps in. Not only do we have a
large in house team of lawyers but we also work with over 400 lawyers chosen
from the best around the country. As a result the circle of protection that we
offer extends across almost every part of rural and urban India.
OUR STREGNTH
We work on the strong principle of providing what we call a
"CASE MANAGEMENT SERVICE"
to all our clients. Our endeavour is to
make sure that whatever is the legal aspect in dispute and whatever is the
geographical area under consideration our legal team should be able to monitor,
supervise, coordinate the legal issue and represent you in the best possible
manner. We provide a professional and well organised communiqué to our clients
– regular contact is maintained with all clients in order to update them about
the accomplishments in their case. Our Communication system, be it e mails or
messages or online chats or video consultations, is our major strength. Besides
this, we do believe that the honesty, integrity, commitment and professionalism
that we bring to our working style have helped us grow to our current worthy
levels.
HOW WE WORK
All our international offices are well equipped with the
best-in-class technology and software including integration of voice
communication through VOIP, video conferencing, case management systems and
documents through FTP protocol to meet the modern challenges of the market. A
client inquiry can come through any route i.e. website, offices abroad, direct
call or visiting the India offices. Subsequently, a dedicated team of skilled
staff collects the client's case facts and information. The next step is to
instantly put the client face to face with our team of NRI land &
property law experts through video, phone or email to consult and discuss the
entire legal issue. Our online case management system archives all information
of each client and regular updates and progress reports are provided to every
client so that he/she never feels out of touch with their legal issues in
India. Those who are not internet savvy can have access to other modes of
communication like phone, fax or mail to effectively communicate with clients.
CONFIDENTIALITY
We respect client confidentiality. Trust and confidence are
the prime assurance that we give our clients. All personal information related
to the particular account is held by us in utmost confidentiality, is encrypted
and stored on a secure server.
TRANSPARENCY IN FEE
We are proud to say that we are transparent in our costs.
Our fee structure is always fixed & discussed upfront. There is no
ambiguity that any client faces as regards the fee structure related to his/her
issues.
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